Listening Skills – The Ultimate Soft Skills

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最后更新 2020年11月6日
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Listening Skills are the quiet soft skills sauce that can make or break a career. Have you ever had a client, customer, boss or colleague have to repeat things to you several times? Or look at you as if they weren’t sure you were understanding them, or even paying attention?
The ultimate form of respect you can give anyone in the workplace is listening to them. Strong listening skills seem easy and commonplace, but they are actually rare in most workplaces. Communications expert TJ Walker will teach you step-by-step how to build, strengthen and master excellent listening skills in this course.

学习目标

Create better connections with everyone in the workplace
Become a better communicator
Improve all work relationships

要求

  • A willingness to listen to others
  • A desire to learn from colleagues, customers, clients and bosses

目标听众

  • Junior executives
  • Account representatives
  • Line workers
  • Managers

课程

29h

Focusing on the true challenge of listening carefully

The Body Language of Listening

You can be a Communication Skills Master

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The presenter provided great tips for communication for various environments (in and out of work).

The presenter provided great tips for communication for various environments (in and out of work).

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